Returns & Exchanges
How do I return an item?
ReturnsMerchandise purchased from comerfordcollection.com may be returned within 14 days of delivery for store credit or exchange only. Returned merchandise must be accompanied by the original receipt and in original condition with all original packaging intact in order to qualify for a store credit or exchange. Returns must be pre-authorized by calling 631-537-6200. Unauthorized returns are subject to a 20% restocking fee. No shipping fees are refunded or credited. Properly pack and ship (at your expense) the return to: Comerford Collection, 2442 Montauk Highway, Bridgehampton, NY 11932. Store credit is forfeited if unused after one year from date of issue.
Damaged ShipmentShould any merchandise arrive damaged, please retain all packing materials and product. Since all of our shipments are insured through UPS, UPS will require evidence of the damage in order to pay any claim. Please call our store within 24 hours of receiving your package with damaged merchandise and we will provide instructions about how to proceed with the claim. We can not be held responsible for packages that are left without signature for delivery.